The Pivot & Pulse Blog

Practical social media strategy

Insight for business owners and marketing teams who want social media that does something commercially useful. Real strategy, clear thinking, and honest takes on what actually works.

What a Senior-Level Social Media Audit Looks At
Diana Jamu Diana Jamu

What a Senior-Level Social Media Audit Looks At

A senior-level social media audit asks harder questions. It starts with your business, what you are trying to achieve commercially, where growth needs to come from, and who makes the buying decision. It then works backwards to examine whether your social media is doing anything useful at all. Most of the time, it is partially useful. The gap is almost always in the same few places.

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Why Your Social Media Isn't Generating Leads (And What to Actually Do About It)
Diana Jamu Diana Jamu

Why Your Social Media Isn't Generating Leads (And What to Actually Do About It)

You're showing up. The content goes out. The posts look decent. Maybe you're even getting likes, a few comments, the occasional "great post!" from someone who will never buy from you.

But enquiries? Actual leads? Silence.

If this sounds familiar, you're not alone — and more importantly, you're not doing it wrong because you're bad at social media. You're doing it wrong because most of the advice out there about social media focuses on the wrong things entirely.

Here's what's actually going on.

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